Privacy & Cookie Policy M-Packaging
1. Introduction
M-Packaging values your privacy protection. This Privacy & Cookie Policy describes how we collect, use, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation.
2. Data Controller
M-Packaging Den Isomo 9A 2990 Wuustwezel Belgium
3. What Personal Data Do We Collect?
We collect different types of personal data depending on the nature of your interaction with us:
- Contact Details: Name, address, phone number, email address.
- Company Details: Company name, VAT number, billing details.
- Order Details: Ordered products, delivery address, payment details.
- Communication Details: Emails, chat messages, phone calls.
- Website Data: IP address, browser information, cookies.
4. Purposes of Processing
We process your personal data for the following purposes:
- Performing agreements with you.
- Processing orders and deliveries.
- Sending invoices and payment reminders.
- Answering questions and comments.
- Improving our products and services.
- Complying with legal obligations.
- Marketing purposes (with consent).
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- The performance of a contract.
- Compliance with a legal obligation.
- Your consent.
- Legitimate interest.
6. Sharing Personal Data
We may share your personal data with the following categories of recipients:
- Suppliers and transport companies.
- Payment service providers.
- IT service providers.
- Government authorities (if required by law).
7. Retention Period
We will not retain your personal data longer than necessary for the purposes for which it was collected, or as long as required by law.
8. Your Rights
You have the following rights regarding your personal data:
- Right of access.
- Right to rectification.
- Right to erasure (“right to be forgotten”).
- Right to restriction of processing.
- Right to data portability.
- Right to object.
- Right to withdraw consent.
9. Cookies
We use cookies on our website to improve the user experience. Cookies are small text files stored on your device.
- Functional cookies: These cookies are necessary for the operation of the website.
- Analytical cookies: These cookies are used to analyze website usage.
- Marketing cookies: These cookies are used to personalize advertisements.
You can change your cookie settings at any time through your browser settings.
10. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or theft.
11. Changes to this Privacy & Cookie Policy
We may update this Privacy & Cookie Policy from time to time. We will post the most recent version on our website.
12. Contact
If you have any questions about this Privacy & Cookie Policy, you can contact us using the contact details provided above.